Confidentiality Agreement

Overview of the Collection of Personal Data This document describes how personal data is collected when you visit our website.

Data Management and App Management Our website explains the data management for our app, which is available on Android, iOS, and online. Further details can be found in our General Terms and Conditions (GTC).

Management of Personal Data We collect personal data when you use our website, including names, addresses, email addresses, and user actions. We highly value your privacy and clearly explain the collection and use of your data during your visit.

Data Processing During Website Visits

2.1 Server Log Files When you visit our website without registering or transmitting personal data, we collect information that your browser sends to ensure the stability and security of the website, including:

• IP address
• Date and time of the request
• Time zone difference to GMT
• Content of the request (specific page)
• HTTP status code/access status
• Transmitted data volume
• Referring website
• Browser type
• Operating system and its interface
• Version and language of the browser software

This data collection is legally based on our legitimate interest in optimizing system performance and user experience, improving the security and stability of the website, and identifying potential misuse (Article 6 (1) (f) GDPR).

The data is not merged with other sources and is only shared with relevant authorities, legal representatives, and insurance companies in case of website misuse.

The data is stored for 14 days.

2.2 Cookies We store cookies on your device when you visit our website. Cookies are small text files linked to your browser that transmit specific information to us. They enhance the efficiency and user experience of the internet.

Types of Cookies:

• Temporary Cookies: Automatically deleted when you close your browser, including session cookies that store a session ID to combine multiple queries from your browser into one session.
• Persistent Cookies: Remain on your device for a set period and can be deleted through your browser's security settings. You can adjust your browser settings to reject all cookies or only third-party cookies. However, rejecting cookies may result in some website functions being unavailable.

Detailed information about the cookies used can be found in the "Cookie Policy" on each page.

The processing of essential and useful cookie data is based on our legitimate interest in maintaining the functionality and security of the website (Article 6 (1) (f) GDPR).

The processing of non-essential cookies, such as analytics, reporting, and marketing cookies, requires your consent, which you can revoke at any time through the cookie settings in the "Cookie Policy" on each page.

Methods of Data Collection

• Direct Input: We collect data you provide directly when using our services or interacting with us.
• Automated Data Collection: We collect information about your interactions with our services, including features used, links clicked, and search terms entered. This includes clickstream data and limited content-related information for server or data center versions. Administrators can disable or block this data collection.
• Device and Connection Information: We collect data about your devices, such as connection types, operating systems, browsers, IP addresses, and URLs of referring/exit pages. This helps us provide a better service experience. Administrators can disable this collection.
• Cookies and Tracking Technologies: We and our partners use cookies and tracking technologies to recognize you across different devices and services. More information can be found in our Cookies and Tracking Notice.
• External Sources: We collect information from third-party partners, such as advertising and market research providers, about your interests and engagement with our services and advertisements.

Use of Collected Data

• Customization and Provision of Services: We use your information to provide services, process transactions, authenticate logins, provide customer support, and maintain and improve services. Our services include personalized features to enhance productivity and collaboration.
• Communication: We use your contact information for transactional communications, including technical notices, customer service responses, subscription reminders, and purchase confirmations.
• Marketing and Engagement: We use your contact information and usage data to send promotional communications like emails and ads to increase engagement and optimize your experience with the services.
• Customer Support: Your data helps us resolve technical issues, analyze failures, respond to support requests, and improve services.
• Security and Protection: We use your information to verify, detect, and respond to security incidents and to monitor and protect against malicious, fraudulent, or unlawful activities.
• Legal Claims and Business Interests: We use your information to comply with regulations, assert legal claims, and conduct audits. This also applies in connection with business acquisitions, mergers, or purchases.
• Consent-Based Use: With your explicit consent, we may use your information for specific purposes not listed above, such as sharing customer anecdotes or testimonials.

Legal Basis for Processing (for EEA Users) If you are in the European Economic Area (EEA), we process your information only when permitted by EU law. The legal bases include providing services, legitimate interests, consent for specific purposes, or fulfilling legal obligations.

Disclosure of Collected Data

• Service Providers: Third-party providers offer services such as website and application development, hosting, maintenance, analytics, and marketing. These providers have access to your information according to our instructions and with the necessary security measures.
• Partners: To provide local support and customer solutions, consulting, sales, support, and technical service providers may have access to your information.
• Third-Party Applications: Integrating third-party applications into the services may allow them access to your information.
• Third-Party Websites: Our services may contain links to external websites with different privacy policies. The privacy policies of these websites govern the submitted information.
• Third-Party Services: Interaction with third-party services may lead to the disclosure of specific information to these services or vice versa.
• With Your Consent: We share your information with third parties if you give us your consent.
• Compliance with Legal Obligations: In exceptional cases, we may disclose your information to comply with laws, protect our products, enforce our rights, and respond to emergencies.
• Affiliates: We share information with affiliates to facilitate the operation and improvement of services and to provide related products.
• Business Transfers: In situations like mergers or sales, information may be disclosed or transferred.

Rights As a data subject, you have the right to know the origin, recipients, and purposes of your personal data. You also have the right to request the blocking or deletion of incorrect or unlawfully processed data, rectifications, data portability, and restrictions on processing. You have the right to object to the processing of your personal data for reasons arising from your particular situation. You can object to the processing of your personal data for direct marketing purposes at any time without providing a reason. You have the right to revoke a previously given consent for the processing of your personal data at any time with future effect. Please send requests, revocations, or the exercise of rights through a support ticket. If you believe the processing of your personal data violates applicable data protection laws, you have the right to file a complaint with the relevant supervisory authority.

Updates and Changes We may update this privacy policy from time to time. Changes will be posted on this page. For significant changes, we will notify you through more prominent notices, such as notices on the service homepages, login pages, or via email. We recommend that you review our privacy policy regularly to stay informed about changes.